Harness Group Blog

Harness Group Blog

Harness Group has been serving the Lawrenceville area since 212, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

This Weeks Helpful Tips (10/20/2023)

There is a new round of bad guy trickery going on. Bad Actors are using fake websites to request users to "update" their browsers. This is not real! When your browser needs to be updated, it will come from a notification in the browser itself, not on the screen from a website. Here is an article explaining this, and how to check if your browser is up to date if you ever encounter this request (section at the bottom of the article titled, 'How to Update Chrome Safely"). I also mentioned this in my tips from a few weeks about about Chrome and Edge browsers needing to be updated, so this is just a refresher:

https://www.forbes.com/sites/barrycollins/2023/10/19/google-chrome-users-warned-dont-click-to-update-browser-on-websites/?sh=6bac5733558e

Two of my favorite Microsoft tools are 'To Do' and 'Sticky Notes'. Both of these tools allow you to take quick notes, and access them in multiple place
To do is fantastic app that allows to to track tasks directly from your email, calendar, other Microsoft apps and on the fly. You can set due dates and reminders, and even share tasks with others on your team and within your organization. My team and I use this constantly, and it keeps all of us on track without have to find a separate app or platform to manage tasks on. It's already built into outlook for everyone!

Here's a good video introduction from Kevin Stratvert to get you started:

https://www.youtube.com/watch?v=wQuRomdiJ58

Lot's of folks already use sticky notes. I see them pinned on desktops all the time, but, did you know that if you sign into your sticky notes, then they sync to your email, One Note, and directly into the notes section of the Microsoft 365 app? This allows you to save, backup and access anywhere all those notes that you've been creating and looking at on your desktop for all these years!

Here is a good video as an introduction. It's from a year ago, so it doesn't mention the Microsoft 365 app, so there's a quick 2nd video explaining this app:

Sticky Notes: https://www.youtube.com/watch?v=utDryRmD0-E

Microsoft 365 App: https://www.youtube.com/watch?v=CbLMS2Fhcsk

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This Weeks Helpful Tips (10/10/2023)

  • We've seen a lot of spoofed emails in the last few months and gotten a lot of tickets for us to check them out. These are easily recognizable because the email address never comes from who it claims. As a reminder, when determining whether an email is legitimate or not, always check the actual email address and not just the name associated with it. Any name can be associated with an email address, but no 2 users on earth can have the exact same email address. Here is an example that we received this morning. If you check, the email address will almost never match the name that you see (in this case, Harness | System Notification). THIS IS A PHISHING EMAIL FOR CREDENTIAL HARVESTING. YOU WILL NEVER RECEIVE AN EMAIL FROM US OR MICROSOFT STATING THAT YOUR PASSWORD WILL EXPIRE AND TO CLICK IN ORDER TO KEEP IT:
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    Here you can see that the name does not match the email address; This email address is being protected from spambots. You need JavaScript enabled to view it. has been compromised and bad actors are using her email address to send out phishing emails from a legitimate address, hoping that the recipient won't pay attention to the email address and only the name:


  • We receive a lot of support requests about how to use some of the features in Microsoft OneDrive, and Kevin Stratvert, a former Microsoft employee, makes great videos about many of the helpful features in all of their software applications. Click the link below to watch a video from Kevin Statvert that contains some helpful OneDrive tips; the video is broken up in to sections, so you can watch the entire thing, or go to the video notes and jump to the sections that interest you the most:

    https://youtu.be/prA75mu3arc?si=EqxN9Yg-_XBHSpMX
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This Week's Helpful Tips (10/3/2023)

  • Last week there was a security vulnerability found in several programs including Google Chrome, Microsoft Edge and Firefox. Please make sure that these browsers are updated on your computer by going to about in your browser and it will let you know if you're up to date, or if there is an update available:

    Here's an article about the vulnerability if you'd care to read further:

    https://www.bleepingcomputer.com/news/security/google-fixes-fifth-actively-exploited-chrome-zero-day-of-2023/

  • We receive a lot of support requests about how to use some of the features in Microsoft Outlook, and Kevin Stratvert, a former Microsoft employee, makes great videos about many of the helpful features in all of their software applications. Click the link below to watch a video from Kevin Statvert that contains some helpful Email management tips; the video is broken up in to sections, so you can watch the entire thing, or go to the video notes and jump to the sections that interest you the most:

    https://www.youtube.com/watch?v=edABo0VnHK8
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This week's Helpful Tips September 26, 2023

Here are links to a couple of helpful articles that I've found super useful.

  1. We receive a lot of support requests about how to use some of the features in Microsoft Outlook, and Kevin Stratvert, a former Microsoft employee, makes great videos about many of the helpful features in all of their software applications. Click the link below to watch a video from Kevin Statvert that contains some helpful calendar management tips:

    https://www.youtube.com/watch?v=6BU_ELSsDLc
  2. Also, below are some extremely useful tips for thinking about cybersecurity in your work and personal life. There are others, but this list is a great starting place. Please note a couple of things: #4 is noted for personal use; it lays this out explicitly in the last section of the tip - for #6, we offer a business solution called Password Boss that will manage all of your passwords both for work and personal, while keeping them separate.  Password Boss also allows you to share passwords within the company that are managed by a single person or group of people as the gatekeeper.  Please let me know if you're interested in learning more about Password Boss or cybersecurity in general:

    https://www.zdnet.com/google-amp/article/6-simple-cybersecurity-rules-to-live-by/

Thank you for allowing us to serve you!

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Don’t Miss World Backup Day (But Don’t Wait For It, Either)

World-Backup-Day

World Backup Day is March 31st, each and every year. However, while there is value to having a dedicated holiday to raise awareness of the need for backup, it should not be the only time it is considered. Let’s go over the importance of proper backup practices, just in time for the holiday, so that you can establish the backup that your business needs if it's not already in place.

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About Harness Group

Harness Group has been serving the Georgia area since 2012, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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1350 Progress Industrial Blvd Suite A
Lawrenceville, Georgia 30043

Mon to Fri 9:00am to 6:00pm

[email protected]

(678) 609-8150